Voter Database Glitches Could Disenfranchise Thousands

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By Kim Zetter

Electronic voting machines have been the focus of much controversy the last few years. But another election technology has received little scrutiny yet could create numerous problems and disenfranchise thousands of voters in November, election experts say.

This year marks the first time that new, statewide, centralized voter-registration databases will be used in a federal election in a number of states.

The databases were mandated in the 2002 Help America Vote Act, which required all election districts in a state or U.S. territory to consolidate their lists into a single database electronically accessible to every election office in the state or territory.

But the databases, some created by the same companies that make electronic voting machines, aren't federally tested or certified and some have been plagued by missed deadlines, rushed production schedules, cost overruns, security problems, and design and reliability issues.

Last year, in Larimer County, Colorado, election workers got an error message when they tried to access the state's database to process absentee ballots, and had to log off for 20 minutes. In a mock election four months ago, clerks in other counties had trouble accessing the database from polling locations. Those who could connect said the system was sluggish.

Election officials in several counties said they didn't trust the system, and planned to load the database to county computers and use printed poll books on Election Day rather than access the central database in real time.

"The voter-registration databases are an underlying part of the voting technology revolution that has taken place in this country that has been the least noticed," says Kim Alexander, president and founder of the California Voter Foundation. "We don't know how much of a problem (they've) been across the country. My guess is that there have been technical problems with statewide databases all across the country that have gone unreported."

This year, during primaries in several states, longtime voters phoned a national voter hotline complaining their party affiliation had changed from Democrat or Republican to unaffiliated, preventing some from casting ballots in states without open primaries. Others complained they weren't on the voter roll, though they'd lived and voted at the same location for years. One Maryland woman said the birth date in her voter record was several decades off her real age. Others were listed as "inactive," although they'd voted in the previous federal election. And one woman who said she voted in 2006 was told she wasn't registered and couldn't cast a ballot. Election officials told her the voter ID number she had belonged to a man.

But election experts say the real concern is how states are conducting database matches of new voters under HAVA.